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KYB / KYC - Frequently Asked Questions

Frequently asked questions in relation to KYC or KYB compliance

Will My Personal Information Be Stored Securely?

Yes. Your data is securely stored with Plaid which implements bank-grade security and is certified for SOC 2 Type II, a leading global security framework. For more information, click here.

 

Will This Process Impact My Credit Score?

No, this process doesn't impact your credit score in any way. TaxPay won't conduct a credit check.

 

What If I Don't Live in Canada?

You can complete the KYC process if you live outside of Canada. In one of the first verification steps, you will be asked which country your government ID is from. While the selection defaults to Canada, Plaid supports government-issued ID verification from many countries.

🆘 👋 If you ever need help, please feel free to reach out to support@taxpay.ai.  We're here to help you!